Today we run our Conflict and Communication workshop and thought it may be good to share some of the wisdom we have on offer. We chat about the two ways in which we accept appreciation and also resolve conflict. These can be boiled down to our 5 Love languages and our 5 Apology Languages.

From the list below choose what top 3 ways you naturally like to receive appreciation and love from someone else.

1.  Quality Time
2. Words Of Affirmation
   
3. Gifts
   
4. Acts Of Service
   
5. Physical Touch
   

Now chose the top 3 ways in which you would normally like to receive apologies from someone else.

1.  Express regret for what you have done
2. Take responsibility for your actions
   
3. Make restitution for your mistakes
   
4. Genuine repentance
   
5. Request forgiveness
   

This is also the way we would naturally show our love and ask for forgiveness. But stop and consider for a moment what other people need. Use this list to chat to your staff and family today and then use the information as a great leadership tool.